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RetailA multi-brand retail group

Turning marketing from a cost line into a profit centre

-38%Lower acquisition cost
2.4xReturn on ad spend
90 daysTime to result

The Challenge

Four brands under one roof, and four ad budgets competing for the same audience. Spend climbed every quarter; return stayed where it was.

What was broken

  • Nobody owned a single view of acquisition cost across the group.
  • The brands bid against each other on the same keywords, inflating their own prices.
  • Reporting was monthly, so decisions were made after the moment to make them had passed.

The Strategic Solution

Three moves

  1. One dashboard for acquisition cost and margin, shared across all four brands.
  2. Audience separation, which ended the internal bidding war.
  3. A weekly review that moves budget toward whatever is proving profitable.

Not one new channel was added in the first ninety days.

Results in numbers

  • -38%Lower acquisition cost
  • 2.4xReturn on ad spend
  • 90 daysTime to result

In their words

For the first time we know which riyal earns and which one burns. The decision became easier than the report.
Noura AlharbiHead of Growth
Shopify Milestone Awards · Elevr member15-minute discovery call, no sales pitch
Growth Audit